Welcome to Heena Tourism. By using our services, you agree to these Terms and Conditions. Please read them carefully.
Heena Tourism offers transportation services including car rentals for corporate and leisure travel. Our fleet includes vehicles of various sizes and classes to accommodate different needs.
● Booking: Reservations can be made online, by phone, or in person.
● Payment: Full payment is required at the time of booking unless otherwise agreed. We accept payments via credit card, debit card, and cash.
● Cancellation: Cancellations made more than 24 hours before the scheduled service will receive a full refund. Cancellations made within 24 hours of the service are non-refundable.
● Refunds: Refunds will be processed to the original payment method within 7-10 business days.
● Passenger Responsibilities: Passengers must follow the driver’s instructions and adhere to all safety regulations.
● Conduct: Any behaviour that disrupts the driver or other passengers may result in the termination of the service without a refund.
● Use Vehicles must be used for their intended purpose and must not be driven under the influence of alcohol or drugs.
● Damage: Passengers are responsible for any damage caused to the vehicle during their rental period. Costs for repairs or cleaning will be charged accordingly.
Limitation of Liability: Heena Tourism is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the service.
We respect your privacy and are committed to protecting your personal information. Our privacy policy explains how we collect, use, and safeguard your data.
Heena Tourism reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website, and it is your responsibility to review them regularly.
For any questions or concerns regarding these Terms and Conditions, please contact us at:
By using our services, you agree to abide by these Terms and Conditions.